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5 Reasons to Use Automation Software for Your Short-Term Rental Business

November 29, 2021

Rental software can simplify your life as a host by automating most of your routine tasks. In this article, we’ll discuss the reasons why you should give short-term rental software a try if you want to reduce your workload and increase your profitability.

young man working on his tablet

Simplifying Your Rental Business Through Automation Software

Being a host on Airbnb can be hectic because you have to juggle many roles to ensure that everything runs smoothly and your guests are happy.

If you own multiple vacation rental properties, it involves even more work and keeps you constantly busy. It can get extremely overwhelming at times, so you are always looking for ways to streamline your operations and save time.

The good news is that you don’t necessarily need to hire a property management company. Rental software can help you run your business with ease. Keep reading to learn the 5 top benefits of automation software for vacation rentals.

1. Flawless Communication With Guests

Communication with guests is one of the critical elements of your success as a host. It plays a crucial role in their overall experience and helps in establishing better relationships with them. Excellent communication makes guests feel cared for and enables you to get more 5-star reviews and more reservations.

You should proactively communicate with your guests before, during, and after their stay. They also expect prompt responses to their messages, so it’s one of the most time-consuming tasks you as a host have to deal with daily.

Short-term rental software lets you automate most conversations with travelers using templates and applying shortcodes to make them personalized. You can schedule automatic messages and be sure that your guests will receive them at the right time.

The best thing is that automation tools never sleep and allow you to interact with your guests when you’re physically unavailable to do so. This way, your guests can get perfect customer service 24/7.

young woman using automation software on her phone

2. Save Time on Routine Operations

Time is your most valuable asset, so it’s critical to use it wisely. You should look at it as an opportunity to do more to achieve your goals.

Spending time manually assigning tasks to your team and managing routine operations over and over again is unlikely to help your business reach its full potential. You can achieve much better results if you automate daily operations.

Vacation rental management software saves time, allowing you to focus on the most important aspects of your personal life and on activities that will help you scale your business. And don’t forget that it is much cheaper than hiring a property management company.

3. Manage All Listings From a Single User Interface

If you have listings on several vacation rental platforms, manually keeping your calendars and availability in sync can be a nightmare. If you fail to do it properly, you may end up with double-bookings that can seriously damage your reputation.

Rental management software allows hosts to connect multiple accounts on different channels to manage them and update pricing in one place. With instant calendar sync across platforms, you’ll be protected from double bookings and won’t lose any reservations.

4. Get More Positive Guest Reviews

Good reviews are vital in attracting more travelers and getting more bookings. Unfortunately, most guests are reluctant to leave reviews, which means you need to encourage them to do so. The easiest way to get positive reviews is to review your guests, but doing it manually can be a daunting task for a busy host.

Rental management software solutions allow hosts to request guest reviews and publish theirs automatically. They can also help you manage bad reviews from guests by publishing your negative reviews at the last moment before the review period is due to expire.

family eating together on vacation

5. Rental Software Is Smart

Rental software solutions are constantly evolving, and some of them use artificial intelligence. This helps adjust communication with guests to ensure that you provide them with relevant information.

Communication can be adjusted according to the type of travelers or a certain condition like calendar availability. For example, information about playgrounds will only be included in messages for guests who travel with kids. Or, you can set up your rental software to automatically offer your guests late check-out if your property is available.

Some tools are also capable of detecting questions on common topics in guest messages and instantly sending personalized responses. Your guests are sure to appreciate it if you answer their questions faster.

Turn Your Side Hustle Into a Profitable Business

Rental management software can make your life as a host easier, helping you get most out of your efforts and putting your business on autopilot. Additionally, it allows you to manage your rentals from anywhere without being physically involved.

Automation software is a powerful way to improve the efficiency of your operations and increase ROI without increasing costs. It can help you with many responsibilities and will give you the time you need to focus on growing your short-term rental business.


By the Hospitable.com team

Hospitable.com is a short-term rental automation software trusted by hosts and managers of 290,000+ properties in 140+ countries. It can take care of 90% of guest communication, save you from double-booking, and help you manage your team.

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By The TurnoverBnB Team