Airbnb cleaning experts discuss triple sheets

What is a triple sheet ?

Tripple sheeting is a way of making a bed that looks great and feel luxurious but is actually easier for the airbnb cleaner to launder and replace compared to a duvet cover. One of our best airbnb cleaners in Honolulu says that it takes 3 times as long to strip out a duvet cover and place it back in than it takes to make triple sheet bed spread.

How to make a a triple sheet bed spread?

1. Place a fitted sheet on the bed.

2. Lay a flat ironed sheet on top of the fitted sheet.

3. Place a duvet or another blanket on the flat sheet leaving a few inches of space form the top the flat sheet.

4. Cover the the duvet or blanket with another flat ironed sheet matching the bottom sheet top.

5. Fold the two sheets sandwiching the duvet a few inches without the duvet and than perform another fold including the duvet.

6. Tuck away the loose sheets by folding them under the corners of the bed.

If you are like me, and you hate abstract instructions, this video couldn’t be easier.

tripple sheet bed spread
You should end up with something like this

Why should I use a triple  sheet bed spread?

For starters it looks great, and your guests would love it! when you walk into a room with the bed made out nicely you already feel relaxed. The other thing to consider is that once you master the technique, it is much easier than messing around with duvet covers.  Of course, when you hire a professional airbnb cleaner you should expect them to do this with ease.

If you insist to stick to your duvet covers, make sure to watch the coolest way to stuff a duvet back into the cover in this awesome video.

If there is any topic related to vacation rental cleaning you would like us to cover next, let us know in the comments.

 

 

The Correct Way to Use Color in your Airbnb

The Correct Way to Use Color in your Airbnb

Other that providing you with information about airbnb cleaning we like to share this stage with other professionals in the field that can help make your vacation rental business thrive!

This post was written by our friend Lauren Winter from We Curate, who is a gifted interior designer  that specializes in airbnb properties. 

Have you ever walked into a home that was so colorful it looked like the crayon box exploded?  There was so much going on that your eye didn’t know where to focus and you quickly ended up with a headache.  Alternatively, there are also homes that have mastered the “all-white” look and exude a serene peace that make you want to take a seat and stay forever.  While the latter option is beautiful, it isn’t practical for an Airbnb rental.

 

Color overload vs. White haven (via This is Glamorous)

It’s a delicate balance to utilize color in your Airbnb.  You need enough contrast to grab the attention of potential guests, but you don’t want to overwhelm them with a desperate attempt at color bombing every room.  Below are my 5 tips for successfully introducing color into your rental property.

1. Use Sparingly

A little color goes a long way.  Choose to add color through smaller elements like pillows, lamps, books & objects.  These items can easily be changed out to give your space a new look when you’re ready.

2. Avoid Primary Colors Together

You don’t want your property to look like a collegiate football party, so avoid using primary colors together.  You can balance the brightness of a primary color by pairing it with different hues–think pastels, jewel tones, etc, but using multiple primary colors together feels dated.

3. Don’t forget black

While this may seem opposite of what you’re thinking when it comes to color, introducing some black makes the other colors stand out.  Add black with small elements like a lampshade or a picture frame for a level of contrast that adds interest to the space.

4. Rugs & Artwork go a long way

If you change nothing else in your space, consider swapping out a rug or artwork to give new life and add color.  Rugs ground the furniture, and are a natural place to implement color.  As a bonus, the more colorful they are, the better they hide stains!  Adding a piece of artwork to a neutral colored room can transform a space from boring and sterile to interesting and gallery-like.

5. Choose colors that reflect your surroundings

When selecting which colors you’re going to utilize in your space, consider your surroundings.  If you’re located near the ocean, pull colors from the water or sunsets you see on the beach.  Homes near the mountains can steal from the surrounding trees and foliage.  Visiting guests have an image in their minds of the landscape they’ll see on vacation, and pulling these colors into the home further enhances their sensory experience.

The goal in adding color to your property is not only to make your listing stand out, but to make your guests feel at home by providing them with a relaxing environment.  By implementing color in the right ways, you can successfully put your guests at ease and give them a vacation to remember.

Have questions or a color success story to share?  Leave a comment to let us know!

We Curate was founded in 2016 to provide homeowners with an easy, affordable solution for Interior Design.  We began assisting Airbnb hosts like you to help implement a beautiful design that stands out in the listings, and most importantly saves you time.  Check us out to learn more about our Airbnb design services!

Vacation Rental Tips to Prepare for Winter Snow

Happy December everyone! With this time of year comes christmas lights, holiday treats and the winter weather. For our friends in mountainous areas, such as Colorado, this means snow. Having a vacation rental in snowy areas requires a little extra effort for the host. This blog post offers tips for hosts that have properties in snowy areas, to prepare for the winter snow.

Vacation Rental Tips to Prepare for Winter Snow
Vacation Rental Tips to Prepare for Winter Snow

1. Clear snow build up before guest check in

The first step to a guest enjoying your vacation rental, would be getting through the door. It is important to shovel away snow build up before the guest checks in so that their check in is as easy and seamless as possible.

2. Do a deep clean

As with rentals any time of the year, you will want to have a deep cleaning every so often. A great time of year to do this is before winter, considering for most of the season the windows and doors will be sealed therefore, you will want to have a freshly cleaned rental. If you are looking for a cleaner, or back up cleaner in your area, visit TurnoverBnB to search for reliable cleaners in your area.

3. Set temperature to 70 degrees

Set your thermostat to a cozy temperature. A recommended temperature is around 70 degrees, depending on the outside temperature this will vary. Not only will your guest be warm and cozy, this temperature will help prevent pipes from freezing.

4. Winter pipe preparation

To avoid expensive damage to your property during the harsh weather seasons, you must prepare! The first way to prepare your short term vacation rental would be to open faucets and drain water lines. This will avoid water getting stuck and freezing in the pipes. You will also want to insulate your pipes. A smart trick to insulating pipes is using insulating tape or foam-padding sleeves. Foam-padding sleeves applied to the outside of pipes will keep them warm and insulating tape will keep pipes warm and water out.

5. Carry winter essentials

Great winter essentials to have on hand include: Shovels, Extra lightbulbs, Extra batteries for household devices, Wood for fireplace, Flannel sheets and Ice melt. Lastly keeping an extra duvet for vacation rental cleaner to switch out on same day check out and check in. If you want to add a little special treat for guests, consider having some extra hot chocolate mix in the pantry!

Airbnb cleaners give bedding laundry tips

When it comes to Airbnb cleaning one of the most important yet time consuming tasks is laundry. Especially bedding.  It goes without saying that linens are washed after every guest, but how often should blankets, duvets and comforters be washed? Our experienced airbnb cleaners have some tips for you.

blankets

Some hosts on TurnoverBnB wash their blankets every 2-3 weeks or after a long stay, while others wash them after every guest. In comparison to short term rental cleaners, hotel cleaners only wash comforters  4 times a year.

While washing comforters and blankets is a good practice, it may be very time consuming when turning over a unit with only a few hours to spare.

The best thing to do, according to our veteran Denver Airbnb  cleaner, is to use removable covers on comforters and not bother with other types of blankets, comforters or quilts that take a long time to dry.

Another tip from a Boston Airbnb cleaner is to keep multiple sets of comforter covers that the cleaner can take home and launder. During the next turnover the cleaner brings back the laundered items.

Pillows

decorative pillows
Airbnb cleaning- decorative pillows

When it comes to decorative pillows and throws, it gets a little more complicated. Laundering a colorful pillow several times a week is time consuming. It may take several dryer cycles to fully dry. Repetitive wash and dry cycles will quickly result in a dull weathered looking pillow.

One of our favorite short term rental cleaners advises to run the pillows in the dryer for ten minutes without washing them first just to make sure it feels fresh and to kill whatever bacteria or bugs it might have. To make it even more effective, experienced vacation rental cleaners know that throwing in a wet towel in the dryer along with the pillows will create steam that will ensure anything unwanted will surly be destroyed.

Some guests are aware that some hotels and Airbnbs take the short route and do not clean bed covers and comforters. These guests will immediately strip the bed of any covers.  To make sure you are getting credit for your efforts, consider leaving a note on the bed coverings ensuring the guest that it was throughly cleaned.

Find a airbnb cleaner in your area today on turnoverbnb.

 

The 8 Key Characteristics of the Killer Vacation Rental App

Thank you to our friends at Orbirental for this blog posts on the 8 key characteristics of the killer vacation rental app!

For all newcomers in the vacation rental space, finding the right software to manage their business is no easy task. First, there is a plethora of older, monolitic applications available. Although considered as outdated per today’s standards, they have benefited from years of continuous improvements and practical use cases, making them interesting from a managerial standpoint. On the other hand, most of them have outdated interfaces. They have not been updated to interconnect the latest and greatest apps available today. Second, there is a new generation of applications, mostly online apps, that have been built essentially with the objective of letting vacation renters market their property. Most of those applications have considered lead management as a afterthought and are not optimised for interconnectivity with other internet services.

The 8 key characteristics of the killer vacation rental app
The 8 key characteristics of the killer vacation rental app

Given this preliminary thoughts, finding the right app for managing your vacation rental business is no trivial task. Following is a list guiding principles we believe can shed some light in finding the right service for your needs:

1. Intuitiveness

Making an application intuitive is more an art than a science. Intuitive apps are just simple to use, their complexity is handled under the hood, and users are just guided through their alternative options with a clear and logical flow. In his book “Don’t make me think”, Steve Krug explains how to enforce simplicity. Using a few simple rules: omitting needless words, using clear visual hierarchies, making what’s clickable obvious etc. Apps which lack intuitiveness tend to dump all possible options on users, letting them with the burden of figuring out how to perform specific tasks, how to set up their environment without help or giving unclear indications about what tasks need to be performed before other ones in order to get the flow working for them.

2. Ease of onboarding

As the saying goes: “there’s only one chance to make a first good impression”. Making a service easy to onboard has multiple benefits. First it gives user a good initial feeling about what’s coming next. If the setup is easy and intuitive, then there’s a good chance that the rest of the app will be. Second, it allows users to try the app without investing too much setup time upfront. Nowadays, with the plethora of apps out there, the ones with a complex set up have a high chance of losing users during the flow and before they even get a chance to get to the key benefits.

To make matter worse, many vendors provide no initial product page and require that you talk to a sales person in order to sign up. Moreover, those are poorly thought out onbloarding flows. To the contrary, modern and well conceived products will simply list their key benefits and allow users to either try the product themselves or log into a demo version of the product.

3. Ease of migration

As you spent months or even years using a service, you provide this service with a lof of your own business data. Many vendors will enforce what is called “vendor lock-in”. This makes it very hard (if not impossible) to export your data into another app (and de facto, forcing you into staying locked into their app). Good modern apps, built with confidence, will let you take your data somewhere else if you decide to do so. This essentially shows they don’t fear competition and will try to prevent user churn by providing more product value. So always check if/how you can export your data before making a decision to commit your business data to a specific vacation rental application.

4. Interoperability with ecosystem (APIs)

If you have not heard the term “API” or “Application Programming Interface” before, this is what we’re referring to here. APIs are ways for an application to interconnect with other applications and be programmed remotely. In the vacation rental space, some of the older apps like Escapia, provide a monolithic approach and try to integrate all the functions into their apps (like mailing, CRM, accounting etc). On the other hand, best-of-breed apps provide a modular approach and allow for plugging to external services via APIs. The latter option ends up providing a much stronger value proposition to vacation rental managers. By providing extensibility to their solution and handle those secondary business activities using their preferred apps.

5. Adaptability (plans for various business shapes)

Adaptability of your software is key to keep your business growth smooth. First of all, a good application will not force your business to have a minimal amount of properties to manage. This means that you can start using the product and optimise your processes organically and progressively. Second, as you business grows, a good product will incrementally provide new tools or APIs to help you scale the activity, at a price which is not prohibitive but rather increasing at increments that are fair in relation to your growing revenue numbers.

6. Evolutivity (continuous changes)

As mentioned above, older and monolithic applications do not typically provide the kind of organic evolution required to get your vacation rental business connected in the evolving ecosystem that surrounds it. On the other hand, modular and cloud based modern apps are built from the ground up. They interconnect with other subsystems, externally enrich their dataset and provide ways to be plugged to any other apps via open APIs. Those of you familiar with cloud-based software development will also appreciate the “continuous integration”. Typically provided by best-of-breed online software: this relates to the nature of an application which continuously evolve. This is based on user feedback and new innovative opportunities brought through the online ecosystem. Vendors providing this flexibility work through a process called “agile development”. This is a principle of development made of quick iterations and improvements, making their solution continuously innovative and evolutive.

7. World class support

A few things are sure in life, death, taxes, and problems with the software you rely on. There are many reasons why you’ll need support at some point. Some of these are issues with a poorly documented feature, disappearing data, application offline being updated when you need it most. A great support team nicely complement great products. They get back to you right away, they fix issues fast and accurately. Best of breed apps nowadays even provide direct chat channels such as Olark for immediate assistance.

8. The killer differentiator: the innovative workflow

We have listed some of the characteristics that make great moderns apps. The kind of solutions that are affordable, easy to understand, that nicely adapt to your business size and specificity. They ultimately allow you to spend your valuable time growing your activity and caring about your customers. Now, there’s one key element that differentiates good from great software: the application workflow. This is the touch of magic that can give you the ah-ah moment. A moment where you experience a visualisation of your own business data in a way that get everything to make sense, every piece of data interconnects and going from one state to the next in your business process just naturally and gracefully flows.

This type of unique user flow only happens when people with a lof of experience in a specific business area build software from the ground up with the help of savvy tech people with a lot of product experience. In addition, it is always hard to build a great application workflow after the fact. Once all the building blocks are built, without having to re-write the whole thing.

About Orbirental

Launched in 2016, incubated by RocketSpace and backed by Acceleprise, Orbirental provides an innovative and open technology platform that automates vacation rental companies workflows, helping them focus on hospitality rather than operations. 

We, at Orbirental, have tried to bring all the constituents of what makes a great application in the cloud service we recently launched. But we’ll let you be the judge. Feel free to try us and give us your feedback, either through comments here or by email at blog@orbirental.com.

How to Choose the Perfect Holiday Rental

 

Thank you Air Blue Lets for this blog post on great tips on how to choose the perfect holiday rental!

With the recent rise of Airbnb rental and other short let platforms being at the forefront of consumers choices for accommodation, oppose to a bleak, generic hotel. It’s great news for guests as they can experience completely unique and individual places to stay at. However, this does unfortunately mean that in the sea of properties available there are a few ones to definitely avoid!

In this blog post will share with our friends at Turnoverbnb the top tips to avoid staying in a poor listing!

How to Choose the Perfect Holiday Rental
How to Choose the Perfect Holiday Rental

Photos

As you never see the property before you stay you have to place a lot of trust in the images provided, so that being said there is no excuse for poor photos, some simple question to ask yourself are: Have they shown the entire property? Are any areas missing? This can be a warning sign if not! Are they professionally taken or are they taken in the dark on a mobile? Remember these points beforehand will ensure you don’t get any nasty surprises when you arrive!

Reviews

Reviews for a lot of guests are the deciding factor for choosing their next holiday rental and rightly so. Be sure to actually read the reviews and specify star ratings (cleanness, value, location etc). You will find valuable feedback that might be relevant to you whether you’re looking for family friendly spaces or easy links across the city. Don’t take the reviews for face value, be sure to read thoroughly.

Location

Location is such an important area to look this at and really makes or breaks a guest experience, whether you’re looking to be close to a transport links, local attractions or maybe in a quiet area. It’s vital to do your research about where you’re staying before arriving. This way you know you can enjoy your stay without being woken up during the night!

Amenities

Amenities are an afterthought for most visitors but something you only remember once you’re in the property. Then suddenly you realise there’s no lift in the building or even worse, no WiFi in the apartment. Be sure to message the host before arriving to check the place has everything you need to have a comfortable stay.

Pricing

The correct pricing is key to finding the right place to stay, be realistic with your budget. If you’re looking for pocket friendly prices but looking to stay in the most exclusive area of the city, chances are you’re not going to find it. Word of warning with pricing, if it looks to good to be true it most likely is! Be sure to watch out for extremely low prices because it could be a below par property.

Most listings online are great, however it is important that you keep some of the points mentioned above in mind to ensure you don’t have any unexpected surprises when you arrive.

We at Air Blue Lets personally vet all the properties we manage and they must pass our high standards for quality and specifications so if you’re ever travelling in London you can rest assure that we will have the perfect home for your visit! Click here to see what we have available this Christmas.

Vacation Rental Cleaning Checklist

Cleaning your property is a very important part of owning a vacation rental. You could have a beautiful property, but if it is unclean and unkept, that is will take away from the appeal. When cleaning your rental, you want to make sure you are using the right products. To assist you in properly cleaning your property here are some handy vacation rental cleaning checklist templates and some tips and products to use in different parts of your property!

Vacation Rental Cleaning
Vacation Rental Cleaning

Kitchen

  • Wash and put away dishes
  • Wipe down and organize cabinets
  • Wash floor
  • Clean inside and outside of refrigerator and microwave oven
  • Clean appliance interiors and exteriors: This includes coffee maker and toaster

 

Bedroom

  • Dust tops of drawers and dressers: We recommend you do this step before you vacuum, this way you can vacuum any dust.
  • Change sheets and pillowcases
  • Vacuum floor: If there are any stains in the carpet, be sure to clean them immediately. Keep stain remover handy between guest visits to avoid long-term stains on your carpet!
  • Vacuum drapes: Using an attachment to vacuum drapes keep them from getting dusty.
  • Clean smudges from windows: This is important so that guests can enjoy the views that your property offers, opposed to seeing fingerprints!

 

Bathroom

  • Scrub bathtub and faucet
  • Wipe down mirrors: Using a microfiber cloth with a cleaning product is a great method for cleaning smudges off of mirrors.
  • Scrub toilets
  • Remove hard water stains: Vinegar is a great way to remove those pesky water stains. Simply put a small amount of vinegar on a wet wash cloth, and wrap it around the water stained area.
  • Empty and wash trash can

 

Living room

  • Dust tabletops
  • Dust electronics
  • Organize media cabinet
  • Steam clean sofa/chairs: It is great to have your sofa steam cleaned semi regularly to ensure it is left clean as new!
  • Dust mantels and shelves

 

Use this link to see other airbnb cleaning checklists created by the wonderful hosts of turnoverbnb. You can use these as a template for you own customized checklist. Your cleaners can then follow the checklists using our iPhone cleaner mobile app or android cleaner mobile app.

Rental Host Responsibilities for Duration of Guests Stay

Managing a vacation rental property is more complex than just booking someone to stay at your short term rental property and cleaning it for the next guest upon checkout. This blog will provide a great tips on the many vacation rental host responsibilities for duration of a guests stay!

Rental Host Responsibilities for Duration of Guests Stay
Rental Host Responsibilities for Duration of Guests Stay

Responding to potential guests 

It is a great quality in a host to be quick to respond to inquiries. This shows you care about the possibility of the guest staying with you. It is also beneficial for you considering you may respond faster than other properties the guest is contacting, and they may book with you first. Email and phone are both good ways to connect with guests, email is an easier way to connect while phone can make potential guests more comfortable to stay at your property.

Taking reservations

Once a guest has decided they want to stay with you, it is time for you time make sure you want them to stay at your rental. It is smart to screen guests beforehand to avoid any loss or damage. Screening guests includes asking about how many guests will be in the party, whether they will have pets and making sure they are clear about your house rules. Providing house rules in writing is important to protect both yourself and your guest.

Collecting payments

Collecting payments is the step that confirms the guests stay at your rental. The safest ways to collect payments are via credit cards, PayPal and personal checks.

Mark your calendar booked for specific dates

Make sure you mark your calendar with with the dates of your guests visit. If you are managing several properties at once, or even with just one rental, using a property manager such as Avalara is a good option.

Send guest directions & Key codes

Keyless entry is both the simplest entry method for guests and the safest entry method for hosts. The personal codes used for keyless entries can be changed for each individual guest. This avoids the complication of possible lost keys or copied keys.

 Guest enjoys their stay in your property!

 

Guest departs: Vacation rental cleaning

Now it is time for a cleaner to come in for the turnover. It is important to have a trusty cleaner that will do a great job and arrive promptly corresponding with the time of guest check out. This step can be synced with your calendar and simplified through the free software at TurnoverBnB.

Daily Routines of a Serious Airbnb Host

This post on the daily routines of a serious Airbnb host was originally posted by our friend Mark Welpman, who has a great property in maui, on the professional host facebook group. I love this post because it reminds us that you can always improve and do better. This is why we started this business; it is all about making easier for hosts to focus on the business and stop wasting time managing turnovers and finding cleaners.

Daily Routines of a Serious AirBnB host
Daily Routines of a Serious AirBnB host

I have a daily, weekly and monthly routine that I strictly adhere to.
First thing every morning before going to work.

Daily:

• Check my combined calendar and look for any notice or actions that might require my attention.
• Based on my reminders in my combined calendar, I send off my notice and welcome letters.
• I then go to each of my different listing websites and insure my calendrers are all in sync. Sometimes someone will slip in an instant booking overnight. (International travelers).
• One each calendar I block out and save and a few days. Then I unblock the days I selected and save then again, reopening those days. This is important. Rankings algorithms take into consideration how often you update you calendar. Daily activity on your calendar helps you greatly in you ranking.
The should take 15 minutes max. It usually take me about five minutes. I have automated much of my business to save time, but that is another lesson.

Weekly:

• Once a week I go to my combined calendar and manually Sync each of my calendars to insure I have any new bookings are captured.
• Then I use a spreadsheet that I made to set up reminders on the calendar. I have reminder for what day I send out letters/notice:

  • Welcome packet.
  • Arrival follow up letter.
  • Day before check out letter.
  • Day of check out letter.
  • 48 hour review request letter.
  • 7 Day request for review letter (last ask)

• I check comparable listings in my area to see how the competition stacks up. This includes their rates, cleaning fees, and other fees. I read each listing to see what improvements, if any that I can make to make my listing to stand out against theirs. Importantly I check their availability to see how booked they are. This can tell you many things about your competition. It gives you a good idea if they have figured out their sweet spot or they are way underpriced. Try and make sure that your listing is as close to the same as your listing. (Apples to Apples)
• Tweak your listing: Go in and see if you can improve your listings write or perhaps a better photo. Make sure that your write up are short but comprehensive. You photos must tell a story. Try and change your title every couple of months. Or at least for the different seasons of the year. Keep you listing fresh.

Monthly:

• After paying all the bills, I preform an audit on my expenditures and see where I can do better. You can always do better. There are many ideas that can help cut cost. But I’ll save that for another time.
My final words of advice is that this is a full time business. Not that it takes 40 hour a week to run, but it requires your full attention. You need to have a plan. Many people go into this thinking that it a wonderful easy way to make a few bucks on the side. As reading on this page you see example after example. You need to learn something new every day about this business. Ignorance of this business will cost you in the end. Benjamin Franklin said “ If you fail to plan, then you are planing to fail”.

Great AirBnB Tips for the New Host

This post was originally posted on the airbnb professional hosts group on facebook by Mark Welpman who has a property in Maui that he lists on AirBnB, for great AirBnB tips for the new host.

I have been a traditional property manager/owner for 15 years. But Short Term Rentals are a completely different game.

Great AirBnB Tips for the New Host
Great AirBnB Tips for the New Host

1- Educate yourself

You need to read everything you get your hands on. I spend at least a half hour every day reading something new about this industry. Here are a couple of very helpful educational sites. One of my favorites YouTube Vlogs is Short Term Rental University. Formally known as Short Term Rental Secrets. Richard puts out three Vlogs a week with free advice on a variety of topics pertaining to your short term rental. Go to YouTube to find this vlog.

2- Warning this one cost money: Airbnb Secretes

You can find this yourself on your search engine. The guy’s name is Danny and he does a really great job for newbies on how to help you set up your Airbnb account, Understand how Airbnb works and what to do to optimize your rental. When I bought the course, it cost $197. I thought “Ouch” at the time, but it really gave me a jump start on getting thing going and understanding the pitfalls. He offers novice to professional courses. The price covers/includes all course. The courses are broken down into about 10 minute chucks. You will find everything you need to get started.

3- Airbnb Help Center

They have most of the answers to what you are looking for, but most of us in the beginning don’t know that right questions to ask. Mr. Google helped me find most of the answers I was looking for, which happen to be in the Airbnb Help Center.

4- Find a Mentor

STR(Short Term Rental) buddy. I’m lucky enough to have a friend who’s been doing this for three years and now owns four Airbnb rentals. I chewed my buddies ear off, but he helped me see the reality and see through my fears.

5- Remove Emotions from Rental

This is a hard one, but you need to remove all emotion from your rental. Your rental is a money engine. You need to treat it like a car (I know some of you love your cars too.) You do what you need to do to keep the engine running in top condition. If it gets dirty, clean it. If it gets damaged, fix it. Just like car insurance, when something happens, your insurance will pay you, but now what you think you should receive. Remember that no one will treat your place like you do. They just don’t. When something goes wrong (and it will), just fix it as fast as possible, learn whatever lesson you need to learn and move on.

6- Never Take a Review Personally

Use it as an opportunity to learn and improve your craft. Some of the best things I’ve done to improve my rental revenue came out of negative reviews. Don’t forget that some people just like to be negative for any reason. Those people try to appease the best you can and move on.

7- Call AirBnB First

No matter what happens, when something goes wrong, call Airbnb first. You may not like what they have to say, but if you don’t, you will get shut down. I’ve found that they have been most helpful. Remember they are trying to make both the guest and the host happy. That is a very difficult position to be in. Usually both guest and host are not happy with the outcome.

8- Your Listing…

Never set it and forget it. I spend time each day checking out my competition, adjusting pricing, changing photos and tweaking descriptions. I update my calendar daily. All these things help you in moving your rental up in the rating.
I can go on forever. There is no such thing is a Passive Airbnb. You need to do something or have someone else do it for you. You have to be continually leaning and keeping up the changes in the industry. This industry is very dynamic. Rules are changing all the time. Short term rentals are facing the same changes as Uber.

Lastly…

read every post on this page and the responses. Most of the replies are very good. Pay attention to the replies that start off like “when this happened to me” or “this is what I did”. Those are the people have experienced the issue you are experiencing right now. Try to shy away from the “well this is what I would do” statements, that is usually the sign of someone who giving you an opinion, not sharing an experience.
Remember that my advice is worth what you paid for it. The things above have worked well for me. I hope you revive this in the sharing spirit in which I give it.