A new year, a new frontier for your Airbnb cleaning service. Most people’s resolutions for the new year include exercising more, learning a new skill or hobby, or perhaps getting more organized. Just like most of us, your vacation rental cleaning service should have some goals set for this new year. I would love to share some of them with you and tell you how they can be achieved.
Finish Every Job on Time
This is a no brainer for anyone that is running any type of business. Customers have an expectation for you to get the job done in a given time frame if they are willing to pay. It’s like when the professor asks you to turn in an essay on a certain deadline. If you don’t you get a grade reduction and the professor won’t think highly of you. The lesson also applies to your Airbnb cleaning service. If you can’t finish cleaning in the given time frame, more than likely they won’t hire you again and they’ll tell other B&B hosts about your business.
To better achieve this goal, stay organized and have a system ready for tackling your cleaning projects. Using tools like TurnoverBnb can help alleviate the stresses of scheduling and organizing cleaning dates for your cleaning business.
Strive for More 100% Satisfaction Rates
Having your customers be satisfied and giving positive reviews is a good way to gauge the success of your business. Knowing that, a good way to have new customers write a positive review about your service is to set the standards high for your B&B cleaning service. First-time customers write reviews based on the first service you give. Therefore, it is imperative to leave a good first impression when dealing with new customers. For existing ones that haven’t posted reviews, try incentivizing them to write one for you. But don’t sound needy for their review because they will be turned away.
Have your Airbnb Cleaning Service be Ready to Adapt
Once the vaccines have been administered to the general public and restrictions begin to lift, everyone will want to start vacationing again. So it would be wise to get ready for the huge influx of demand for B&B cleaners during the summer season.
In preparation for this event, I’ve provided three pieces of advice. The first one is to have extra workers on standby. Sometimes, an extra hand can help relieve the workload and give you the advantage of possibly servicing more B&Bs. The extras can be seasonal if you think you won’t need them when summer ends. Secondly, don’t overbook yourself. Your business will be busy once summer comes along and there’ll be an abundance of opportunities to expand. But don’t think you can take them all. Give yourself a set amount of B&Bs to clean per day to avoid this pitfall. Finally, always provide consistent service. No matter the season, you always want to make sure you give the same level of standards and service in your cleaning business. For all you know, they could ask for your services after summer and perhaps the next one!